Governance models

Several models of website governance exist; various authors have focused on the content lifecycle^[13]; primary components, such as people, process, and standards^[14]; attributes, such as accountability, accessibility, participation across business areas, and standards^[15]; and type of governance structure (centralized, decentralized, or federated).^[16]

Through the Federal Web Managers Council, Federal agencies in the U.S. government collaborate to share common challenges, ideas, and best practices and improve the online delivery of U.S. government information and services.^[17] Harrison, the first co-chair of the Federal Web Managers Council, has proposed the 5 “R’s" of web governance: Roles, Responsibilities, Relationships, Rules, and Review.^[18]

In a 2008 report,^[19] the United Nations Joint Inspection Unit reviewed the management of websites in United Nations system organizations and made eight recommendations to improve a website presence. These included website governance, strategy, and policies and guidelines; content management systems; and staffing, training, and funding.^[20]